Your Water Service Explained

The water meter on your property is a shared responsibility between the property owner and Council.

• Council is responsible for the water meter and the water service leading up to and including the water meter. Any plumbing after the water meter is the responsibility of the property owner.

• In order to help us read and maintain the water meter, it is the property owner's responsibility to ensure the meter is readily accessible at all times. This means that the area around and above the meter must be kept clear of obstructions and vegetation.

• If you change the ground level around your water meter (by gardening or landscaping, etc) so that the distance from the ground level to the underside of the meter is less than 200mm, then you must have your water meter raised. Contact us for a quote. Once the quoted price is paid, we will raise the water meter to legal height.

• It is the property owner's responsibility to ensure that the meter is adequately protected.

• The cost incurred by Council to repair any damage to the meter or meter point is recoverable from the property owner.

Legally, any repairs up to and including the water meter can only be carried out by our staff. It is an offence for anyone other than Council staff to disconnect or tamper with the water meter or any apparatus fitted to the service line.

Council’s standard servicing arrangement is one metered water service connection per lot.

Additional or alternative water service connections may be considered where there is a demonstrated need, such as for firefighting, development requirements or other special circumstances. Approval from Council is required before an additional connection is installed.

All new dedicated fire service connections must be fitted with an approved water meter.

Dedicated fire services are to be used only for firefighting and legitimate testing or maintenance of the fire protection system.

Where Council identifies an existing unmetered water service, including an unmetered fire service, Warrumbungle Water will assess the service and arrange for an appropriate meter to be installed where required.